Terms and Conditions

Background Check Packages:

This agreement is made and entered into by and between Background Info USA (BIUSA) and you the End User.

Background Info USA Services and Responsibilities:

BIUSA shall provide consumer reports and investigative consumer reports (screening reports) at End Users request in connection with any Employment Screening, Volunteer Screening and Tenant Screening of applicants (The Applicant).

All screening reports include a one (1) name search based on a seven (7) year search history per search type for felonies, misdemeanors and evictions where applicable.

**Additional Costs and Applicable Fees:

  1. State Court Fees: The following States charge a court fee to access criminal information.  These fees are known as pass thru fees which will be added to your order if the State you ordered has a court fee.   The link below displays the current court fees: https://backgroundinfousa.com/county-and-state-court-fees/
  2. County Court Fees: The following Counties charge a court fee to access criminal information.  These fees are known as pass thru fees which will be added to your order if the County you ordered has a court fee.   The link below displays the current court fees: https://backgroundinfousa.com/county-and-state-court-fees/
  3. Motor Vehicle Fees: Every State charges a motor vehicle record fee to obtain a motor vehicle drivers license report.  These fees are known as pass thru fees which will be added to your order.   The link below displays the current State MVR fees: https://backgroundinfousa.com/dmv-fees/
  4. Employment 3rd Party Verification Fees ($75) Most employers subscribe to a third party company that houses all their employee information.  To obtain a employment verification we will have to access these third party companies to obtain the employment information.
  5. Educational 3rd Party Verification Fees ($35) Most educational institutions subscribe to a third party company that houses educational information.  To obtain a degree or enrollment verification we will have to access these third party companies.
  6. Alias Name and Maiden Name Search: Each screening package includes a one name search.  If you want us to search Alias Names or Maiden Names an additional cost will apply per search type.

Ordering and Payment:

Once the order is placed we will only provide a Full refund upon written request within 1 hour of placing the order.  You must have a legitimate reason for a refund request.  Please email all refund requests to:  support@backgroundinfousa.com.   If the applicant you are ordering the background check on does not respond to the email invitation within 30 days a partial refund will be provided.

Ordering and Compliance:

Background Info USA will not process a background check with a consent form that is not 100% FCRA compliant.  If you order a background check and do not have prior permission with a FCRA complaint consent form, you will still be charged for your order.   Your background check will go into a holding queue until said consent form is provided.

End User must have the applicant sign a consent form that is 100% FCRA Compliant. If End User does not have a consent form than end user will be required to us our FCRA compliant online ordering applicant ordering feature which is free of charge.  Background Info USA does not provide hardcopy consent forms for obvious reasons.

End Users Responsibilities:

All reports including credit reports must be ordered and used by your company for your direct prospective employees, volunteers, tenants or current employees, volunteers and tenants only. You must be the end user of the report. You are not permitted to conduct reports for other companies.

Screening reports are not to be used for personal reasons or to run test reports on yourself. Screening Reports are not to be provided to a 3rd party for any reason unless otherwise noted. The Company/Person requesting the report must be the End User of the report.

Adverse Action:

End User is required to provide the applicant with pre-adverse action if the end user does not proceed with the offer of employment based on the finding of the background check. Once pre-adverse action is provided, the End User must in a reasonable amount of time (usually 5 business days) provide an adverse action notice to the applicant.

USE FOR PERMISSIBLE PURPOSE: END USER SHALL BE THE EXCLUSIVE END USER OF THE CONSUMER REPORT AND CERTIFIES THAT SUCH CONSUMER REPORT SHALL BE USED SOLELY FOR THE PERMITTED PURPOSES BY END USER ABOVE UNDER THE PERMISSIBLE PURPOSE SECTION OF THIS NEW ACCOUNT REGISTRATION FORM.

AGREEMENT TO CONFIRM ACCURACY: ALL CRIMINAL RECORD INFORMATION RETURNED FROM THE MULTI-JURISDICTION CRIMINAL DATABASES MUST BE CONFIRMED AT THE COUNTY COURTHOUSE LEVEL PRIOR TO RETURNING THIS INFORMATION AND PRIOR TO TAKING ANY ADVERSE ACTION FOR THE PURPOSE OF: 1. TO VERIFY THE ACCURACY OF THE REPORTED INFORMATION AS BEING COMPLETE. 2. TO VERIFY THAT THE RECORD INFORMATION DEFINITELY BELONGS TO YOUR APPLICANT. THERE WILL BE AN ADDITIONAL COST OF $10.00 PER NAME/PER COUNTY PLUS APPLICABLE COURT FEES TO CONFIRM THE CRIMINAL INFORMATION AT THE COUNTY OF ORIGINATION.

 

I understand that additional fees will apply to my order for: State Court Fees, County Court Fees, MVR Fees, Employment Verification Fees and Educational Verification Fees. 

Please call us at 800-320-5178 or email us at: support@backgroundinfousa.com if you do not understand what this means.